Last updated: 31 October 2026
Reclaim Your Chapter™ (“I”, “me”) is the business behind this website. This policy explains what personal information I collect, why, and what your rights are. If you have any questions, email me at hello@reclaimyourchapter.co.uk.
What I collect
- When you email me: your name, email address and anything you include in your message.
- When you buy from me: if you buy a product through Payhip or Etsy, they share your name, email address and order details with me so I can deliver your purchase. I never see your card or payment details; Payhip and Etsy handle payment securely.
- When you visit this website: my website is hosted by Gamma. Gamma may collect basic technical information (such as your browser type and pages visited) to run the site and keep it secure.
Why I use your information
- To reply to your messages and enquiries (my legitimate interest in responding to you).
- To deliver products you’ve bought and provide support (to fulfil our contract).
- To keep financial records as required by law (legal obligation).
I will never sell your information. I won’t add you to a mailing list unless you ask me to.
Who else handles your information
- Gamma (website hosting)
- Payhip and Etsy (online shop and payments). Each has its own privacy policy, which you can read on their websites.
- My email provider, which stores emails you send me.
- TikTok and Instagram: if you click my social media links or watch videos embedded on my site, those platforms may collect information under their own privacy policies.
Cookies
My website uses only the cookies needed for it to work. Some pages include embedded videos from TikTok, and these may set their own cookies when you view or play them.
How long I keep it
- Emails and enquiries: up to 2 years, unless we’re still working together.
- Purchase records: 6 years, as required for tax purposes.
Your rights
You have the right to:
- ask for a copy of the information I hold about you
- ask me to correct it
- ask me to delete it
- object to how I use it
Just email hello@reclaimyourchapter.co.uk and I’ll respond within one month.
Complaints
If you’re unhappy with how I’ve handled your information, please contact me first. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.
Privacy Policy